Callcenter services

for a sharp price

With NXT Voice® Callcenter solutions you have total control over the telephone communication in your company. Configure and manage your own callcenter and keep up the statistics and reports. Below you see what our callcenter solution has to offer.


Configure your callcenter

MyCallCenter is a web administrative interface that gives supervisors the posibility to configure the whole callcenter.

ACD Supervisor Console

Real time statistics en reports

The ACD Supervisor Console is a user-friendly webapp where supervisors can view real time statistics and reports activities.


Statistics webapp for supervisors en agents

MyReports is a web based report and statistics application where supervisors and agents can monitor queue peformance in real time.

ACD Agent Console

Total control over telephone communication

The console offers not only total control of your telephone communication but offers some other features with the purpose to facilty the work of the agent.


Managing of calls

MyRecordings is a easy to use web based interface where recorded calls are assigned to users.